Description
Basing on the principle and spirit of ISO 9001, 17025, 17020, 16949, ISOQA management system is separated into 6 field as operation management, marketing management, human resource management, finance management, information management, strategy management. This kind of management is effective not only for company internal management but also make customer communication consistent in the same level.
Operation management: The process to transfer resource input to customer service.
Marketing management: Develop customer and potential demand.
Human resource management: Compliant with organization strategy and operation, properly adjust manpower allocation.
Finance management: Compliant with organization strategy and operation, reasonably control cost to satisfy organization target and reduce risk.
Information management: Set up MIS system to support internal operation, strategy decision. Also build internet to link with supplier and make channel to communicate with customer.
Strategy management: Make decision to satisfy customer request, meanwhile build short term, long term road map basing on customer’s suggestion and expectation.